Most of the following questions and answers frequently appear when communicating with our dear customers. These should benefit and help you.
Q:
Any discount available?
At first, the prices we quote are all wholesale prices. Meanwhile, our best price will be offered according to the order quantity, so please tell us your purchase quantity when you inquire.
Q:
How about the wholesale price?
The price depends on the item you demand (Shape, size, quantity). An exact quotation will be offered after receiving full descriptions of the item you want.
Q:
How does your factory do regarding quality control?
Quality is our priority. We always provide a pre-production sample before mass production, and every production process is checked by our QC manager one by one before delivery. Customers are welcome to check the products before shipping.
Q:
How about the packing details?
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided. Each part is packed in high-quality carton boxes. We also include additional spare parts for you in the order.
Q:
What if I have my own design for the project? Can you customize it?
Yes, we can manufacture special designs received from our clients, as well as customize our own designs to suit the needs of our clients. We can customize the product's size, upholstery material, and metal or wooden frame. We have an R&D department and are happy to turn your inspiration into reality.
Q:
What support do you provide to assemble this furniture?
Inside each packaging of the furniture products, we have included a detailed instruction book. You can assemble the furniture very easily by following the guide.
Oakes Furniture
