Most of the following questions and answers frequently appear when communicating with our dear customers. These should benefit and help you.
Q1
Any discount available?
At first, the price we quote are all wholesale price. Meanwhile, our best price will be offered according to the order quantity, so please tell us your purchase quantity when you inquire.
Q2
How does your factory do regarding quality control?
Quality is our priority, Always a pre-production sample before mass production and every production process is checked by our QC manager one by one before delivery. Customers are welcome to check the products before shipping.
Q3
How about the packing details?
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided. Each parts packing in one good quality carton boxes. We also always put more spare parts for you in the order.
Q4
What's your MOQ? Can I order a sample before mass order?
Yes, the sample order is acceptable. MOQ is 2 sets based on EXW term, and 20'GP base on FOB term, mixing different items to fulfill containers is acceptable.
Q5
What if I have my own design for the project? Can you customize it?
Yes, we can manufacture special designs received from our clients, as well as customize our own designs to suit the needs of our clients. We can customize the product's size, upholstery material, and metal or wooden frame, we have the R&D department and are happy to turn your inspiration into reality.
Q6
What support will we have to assemble this furniture?
Inside each packing of the furniture products, we have put the exactly instruction book, you can assemble the furniture very easy.
Oakes Furniture
