Frequently Asked Questions
Q
What primary materials are used in this product?
This product is made of high-quality MDF (Medium Density Fiberboard) laminated with a durable melamine surface treatment.
Q
Can I request custom sizes or colors for my order?
Yes, customization is fully acceptable. We can adjust sizes to standard or custom requirements, and color selection is available upon request. Buyer's custom designs are also welcome.
Q
Is the board material environmentally friendly?
Yes, we utilize Grade E0 / Carb P2 materials to ensure strict compliance with international safety and environmental standards.
Q
How does the packaging protect the product during shipping?
Our products are packaged inside robust export cartons lined with protective foam. This packaging setup has successfully passed the standard ISTA 3A drop test.
Q
What are the standard payment terms and delivery times?
We accept T/T and L/C payment methods, requiring a 30% deposit with the balance due upon copy of the B/L. Standard delivery takes approximately 50 to 60 days after the receipt of the initial deposit.
Q
What is the minimum order quantity (MOQ)?
The minimum order quantity is one 40-foot container (1 cont 40 feet).